In case there is any problem with Skype’s infrastructure, it’ll display here. This heartbeat page will inform you about Skype’s system status. Now, click on Skype Status in order to open a page in the browser. If Skype isn’t connecting or you cannot be able to use the feature of the specific Skype, just check out the Skype Heartbeat page.īesides that, you may also access it from your Skype app by simply clicking on the three-dot menu button at the top-left & opening the Settings menu.Īfter that, select Help & Feedback from the given list on the left side. In the third step, you need to tap on App info > Skype.īefore applying any troubleshooting method, you need to check if the whole Skype service having issues.Otherwise, go to the Settings app and then click on Apps & notifications.At first, tap & hold the Skype icon and then click on the App info icon.If you are still unable to fix skype not working on Android mobile then uninstall and reinstall the app.įor that, you have to apply the below-guided steps: Then, click on the link given below in order to check whether the Skype app requires an update or not.After that, make a click on the update button.Open your Google Play Store on Android & search for the Skype app.If you want to update your app then you have to follow the below-given steps: Thus, you need to ensure that your Skype app is installed in the latest version on your Android device. Sometimes, running an outdated app or older version of the application on Android can also stop the functionality of the Skype app. If you find that the problem is only with Skype, try out other troubleshooting ways. You may also try it with other apps that are working with Wi-Fi or not to find out whether the problem is peculiar to Skype or with the system-wide. However, if the Skype app works with your mobile data and not with the Wi-Fi then you need to check that router is indeed the transmitting data. In case, the Skype app is working only on Wi-Fi, then you need to learn how to make it work with the mobile data. If yes then you need to switch your device from one network connection to another. You should check whether you are connected to your internet/Wi-Fi network/mobile data or not. Step 4: Now, you need to restart the device & log in again. Step 3: Here, you’ll get the option Clear Cache & Data, tap on it. Step 2: Then tap on Skype & open the storage Step 1: Go to Settings and tap on the app or application. Here are the required instructions you need to follow to clear the cache files from your Skype app: Therefore, clearing the temporary files ( also known as App Cache) may help you to get things back in their order.ĭeleting the app cache will not clear your important data such as saved files, passwords, etc., it will refresh your app only. Hence, it’s advised you clear the cache every time. It is possible that the amount of temporary files is responsible for Skype not working on Android phones. In order to restart your device, you have to press & hold the power key, and then tap on Restart. Moreover, restarting the device can help you to resolve some of the memory card errors & system problems. Only a simple action that is – restarting your Android phone can fix any kind of issue with the device or app. #Automatic Way To Resolve Skype Not Working On Android Phone.
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